Thank you for visiting our website. When you visit www.ro.claims, contact us, or use our services, you entrust us with your information.

The purpose of the Privacy Policy of CORPORATE RISK TEAM S.R.L., through the website www.ro.claims, is to explain what data we process, why we process it, how long we keep it, if and to whom we send it, and, in general, what we do with it. Privacy is important to us. We do not sell or use your personal data for any purpose other than those stated in this Privacy Policy. Your personal information belongs to you, which is why we strive to collect it securely and process it with care. We do not share your personal data with third parties without informing you first. The personal data of customers and users of www.ro.claims will only be used for the purpose for which it was provided.

Please read this document carefully.

By browsing the website www.ro.claims or contacting us through various communication channels, you declare that you have received all relevant information regarding the processing of your personal data as outlined in this “Privacy Policy” document.

Definitions

Below are some terms to help you understand this Privacy Policy:

  • www.ro.claims (or “Site”): the corporate presentation website of CORPORATE RISK TEAM S.R.L., headquartered at Șoseaua Tudor Vladimirescu, number 393, postal code 077090, Domnești Business Park, Domnești, Ilfov, Romania, phone: +40 376 448 280, email: [email protected].
  • GDPR: Refers to the EU Regulation 679/2016 on the protection of individuals regarding the processing of personal data and the free movement of such data, replacing Directive 95/46/EC.
  • Personal data: Any information about an identified or identifiable individual (“data subject”).

Updates

This Privacy Policy may be updated or changed at any time. All updates and changes to this Policy take effect immediately upon notice, which we will make through the site and/or by email notification.

Questions and Requests

If you have questions or concerns regarding the processing of your personal data or wish to exercise your legal rights regarding the data we hold, please contact us at [email protected].

What Information Do We Collect?

  • Information you provide voluntarily: When you use the forms on our site, test products through the site, contact us by phone or email, or communicate with us in any way, you voluntarily give us the information we process. This includes your name, surname, email address, shipping addresses, billing details, phone number, and any other data you provide when accessing our website.
  • Information we collect automatically: When you browse our site, we may collect information about your visit, such as IP address, operating system, browser, browsing activity, and other data about how you interacted with the site. We may collect this information through cookies or similar technologies.

Types of Personal Data We Collect

  • Contact information: name, address, phone number, email, login credentials.
  • Company information: your role, company needs regarding the services we offer.
  • Career information: as provided in CVs via the Careers page.
  • Consumer satisfaction and feedback data.
  • Data collected during site visits: cookies and automatically collected data for optimized browsing.
  • Technical data: traffic details, location data, communications data (IP address, browser type), and device information.

For more information on cookies and how to manage them, see our Cookie Usage Policy.

Legal Basis for Processing

For data you provide voluntarily, the legal basis is “to take steps at the request of the data subject prior to entering into a contract” (Art. 6(1)(b) of Regulation (EU) 679/2016).

For data collected automatically via cookies or similar technologies, the legal basis is consent, which you give by accessing the site.

How We Collect Personal Data

  • Through your website visits, account creation, ordering products or services through contact forms, participation in our campaigns, product evaluation creation, or application download and usage.
  • From public sources.
  • Through social networks like Facebook/LinkedIn/YouTube, if you use them to facilitate connection to our websites/apps.

Why Do We Collect Data?

To provide you with the products and services you request; for internal business purposes, including security, analysis, audits; to respond to your questions and requests; to defend against cyberattacks.

Data Retention Period

We will retain your personal data as long as required by law or for the purposes outlined above. Once the period has expired and there is no legal or legitimate reason to process your data, we will delete it in accordance with our procedures, which may include archiving, anonymization, or destruction.

How We Share Your Information

We do not share your data with third parties for their marketing or commercial purposes without your consent. However, we may disclose your personal data to service providers carefully selected to meet data protection standards.

Your Rights

If you are in the EU or if your personal data is processed as described in this policy, you have the following rights:

  • Right to withdraw consent.
  • Right to lodge a complaint with a supervisory authority.
  • Right to access: Obtain confirmation of data processing and access your data.
  • Right to rectification: Request corrections to inaccurate personal data.
  • Right to erasure (“right to be forgotten”): Request deletion of personal data under certain conditions.
  • Right to restrict processing: Obtain restriction of processing if certain conditions apply.
  • Right to data portability: Receive and transfer your personal data in a structured, commonly used format.
  • Right to object to automated decision-making, including profiling.

If you wish to exercise any of these rights, please contact us by email at [email protected].

Data Security

CORPORATE RISK TEAM S.R.L. will implement appropriate technical and organizational measures to protect your personal data, including selecting service providers and business partners who meet our data protection requirements.

For any further questions or to exercise your rights, please contact us at [email protected] or call +40 376 448 280.